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Understand Your Rights Before You Start

These Terms & Conditions govern every interaction you have with my4d365 — from the moment you open an account to every transaction you make and every table you…

Account Eligibility RulesTransaction TermsWithdrawal ConditionsAccount Suspension PolicyTouch 'n Go, GrabPay, Boost dan FPX Accepted

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my4d365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to my4d365 depends on local law and is available where local law permits. By registering an account, you confirm that your use of this platform is lawful in your jurisdiction. All deposit and withdrawal transactions processed through Touch 'n Go, GrabPay, Boost dan FPX are

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subject to the payment conditions stated in these Terms. We reserve the right to verify your identity before approving any withdrawal request. Account activity is monitored to protect both parties; any attempt to circumvent these Terms may result in account suspension. Amendments to these Terms will
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be communicated to you via the registered email on your account, and your continued use constitutes acceptance of any updated version.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

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Reach Us About Any Terms Question

If any clause in these Terms & Conditions is unclear or you believe an error has been applied to your account, our support team is available around the clock. Reach out through the channel that suits you — we respond to terms-related disputes within one business day and escalate complex cases to our compliance team within 48 hours.

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Live Chat

Start a live chat session directly from your account dashboard. Queries about specific terms clauses, account restrictions or transaction disputes are handled in real time, seven days a week.

Email Support

Send a detailed email to our support address for formal Terms & Conditions disputes. We log every email thread and provide a written response within one business day for documentation purposes.

Help Centre

Our Help Centre contains a dedicated Terms & Conditions section with plain-language summaries of each clause. Search by keyword to find the specific rule relevant to your account situation.

KEPERCAYAAN DAN KESELAMATAN

How my4d365 Handles Your Account and Data

Our commitment under these Terms extends beyond rules — it covers how we store your data, secure your account, and process every Touch 'n Go, GrabPay, Boost dan FPX transaction.

Data Retention

We retain your account data for as long as your account remains active and for a statutory period after closure. You may request a summary of data held on you by contacting support in writing at any time.

Cookie Policy

Cookies on my4d365.app are used solely to maintain your session, remember your preferences, and improve page performance. No cookie data is sold or shared with third-party advertisers under these Terms.

Account Security

You are responsible for keeping your login credentials confidential under these Terms. If you suspect unauthorised access, notify us immediately — we will freeze your account within minutes of a confirmed report.

Transaction Records

Every deposit and withdrawal via Touch 'n Go, GrabPay, Boost dan FPX is logged and timestamped. You may request a full transaction history at any point; we provide this within three business days.

Amendments & Notice

When we update these Terms, the revised version is posted on this page with a clear effective date. Your continued use after that date constitutes your acceptance; you may close your account if you disagree.

Dispute Resolution

Disputes relating to these Terms are handled first through our internal compliance team. If unresolved, you may escalate through the channel relevant to your jurisdiction, as permitted by local law.

Explore Common Terms & Conditions Questions

The questions below address the clauses that account holders ask about most frequently. If your question is not answered here, the full Terms & Conditions document on this page applies, and our support team can clarify any specific clause in writing.

These Terms apply to every person who opens an account on my4d365.app. Access is conditional on local law and is available where local law permits. By creating an account, you agree to be bound by all clauses stated here.

We will always notify you of material changes via the email registered to your account and by posting an updated version on this page with a new effective date. Minor clarifications may be made without prior notice.

Submit a written data request through the live chat or email support channel. We will compile and deliver a summary of all account data we hold on you within three business days of receiving your confirmed request.

A breach may result in temporary restriction, full suspension, or permanent closure of your account, depending on the severity. Any balance at the time of closure is subject to the conditions in the Withdrawal Conditions clause.

Yes — all payment transactions processed through Touch 'n Go, GrabPay, Boost dan FPX fall under the transaction and withdrawal clauses of these Terms. Each transaction is logged and may be reviewed during a dispute.

Our internal compliance team acknowledges disputes within one business day and aims to resolve standard cases within 48 hours. Complex cases involving transaction records or identity verification may take up to five business days.

Yes. If you do not accept a revised version of the Terms, you may close your account before the effective date of the update. Contact our support team to initiate the account closure and settle any pending transactions.

Understand Your Rights Before You Start

Reach Us About Any Terms Question

Live Chat

Email Support

Help Centre

How my4d365 Handles Your Account and Data

Data Retention

Cookie Policy

Account Security

Transaction Records

Amendments & Notice

Dispute Resolution

Explore Common Terms & Conditions Questions

01 Who do these Terms & Conditions apply to?

02 Can my4d365 change these Terms without notice?

03 How do I request a copy of my personal data?

04 What happens to my account if I breach these Terms?

05 Are Touch 'n Go, GrabPay, Boost dan FPX transactions covered by these Terms?

06 How long does it take to resolve a Terms-related dispute?

07 Can I close my account if I disagree with an update to the Terms?

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